Case Status Wins “Overall Client Relationship Management Platform of the Year” in the 2024 LegalTech Breakthrough Awards

Case Status has been named the “Overall Client Relationship Management Platform of the Year” by the prestigious 2024 LegalTech Breakthrough Awards.

This honor means the world to us because it reflects the heart of our mission: transforming how law firms connect with their clients. In a world where clear, timely communication is more important than ever, Case Status is helping law firms deliver transparency, efficiency, and confidence to their clients every day.

Redefining Client Relationships in Legal

At its core, Case Status is all about making life easier for both law firms and their clients. With the Case Status platform, we’ve built a client engagement solution that’s as simple as it is powerful.

• For clients, it means real-time updates, a centralized app for everything case-related, and fewer calls and emails to track down information.
• For law firms, it means better client satisfaction, reduced staff workload, and tools that allow attorneys to focus on what matters most: practicing law.

Through seamless integrations with the industry’s best case and practice management systems, Case Status provides a unified platform for communication, updates, and client engagement. Whether it’s uploading documents, requesting appointments, or managing checklist items, the Case Status app puts everything clients need at their fingertips—and it’s earned an impressive 4.9-star rating across Apple and Google, backed by over 27,000 reviews.

Powered by Innovation: Why Case Status Stands Out

What sets Case Status apart from other tools is our commitment to innovation. We understand that every law firm is unique, and our platform is designed to adapt to those differences while delivering the best results.

• AI-Driven Automation: From suggested responses tailored to your firm’s voice to automated appointment reminders, our platform saves time without sacrificing a human touch.
• Advanced Communication Tools: With features like mass messaging, advanced filtering, and instant mobile notifications, firms can stay connected with clients effortlessly.
• Translation for Everyone: Our AI-powered translation tools support 138 languages, ensuring clear communication across diverse client bases.

These features not only streamline daily operations but also give firms a competitive edge in client satisfaction.

Turning Insights Into Action

Case Status doesn’t just improve communication—it helps law firms work smarter. Our platform uses data to uncover hidden patterns in client interactions, enabling firms to predict needs, identify potential issues, and take proactive action.

• Custom Dashboards: Get a clear picture of how your firm is performing with tools that track engagement and pinpoint areas for improvement.
• Drip Campaigns: Keep clients informed with personalized updates, from educational videos to holiday greetings.
• Feedback Collection: Capture client feedback in real time, address concerns before they escalate, and turn happy clients into glowing reviews and referrals.

By putting these insights to work, firms can elevate their client relationships while improving their overall efficiency.

A Message From Our CEO

“Clients today expect the same level of transparency and efficiency from their lawyers as they do from any other service provider," said Andy Seavers, Co-founder and CEO of Case Status. “In the past, firms had to choose between prioritizing their clients or focusing on profitability. With Case Status, they don’t have to choose—we deliver on both fronts.

“Winning this award is an honor, and it reaffirms our commitment to bridging the communication gap between law firms and their clients. The stakes in legal representation couldn’t be higher, and we’re proud to set a new standard for client engagement.”

What Does This Recognition Mean?

The LegalTech Breakthrough Awards are a global program that celebrates the companies and products driving innovation in the legal industry. With thousands of nominations from over a dozen countries, being selected as a winner is a significant achievement—and we couldn’t have done it without our incredible team, partners, and clients.

This recognition validates our belief that better communication doesn’t just improve client satisfaction—it drives firm growth. By reducing calls, emails, and follow-ups, attorneys and staff can focus their energy where it matters most.

Looking Ahead

While this award is an exciting milestone, we’re just getting started. At Case Status, we’re committed to continuing our work to create smarter, more effective solutions for law firms everywhere.

Whether it’s helping firms stay ahead of the curve with AI-powered tools or providing clients with the transparency they deserve, we’re here to transform the way legal teams work.

To all the law firms and clients who trust Case Status daily—thank you. Your partnership inspires us to keep innovating and striving for excellence.

Want to see how Case Status can transform your law firm? Visit us at www.casestatus.com to learn more!