The Leading Litify Integration for Client Experience

Litify is the practice management platform designed to work the way you do. Their legal technology software combines case management, marketing, and analytics into a powerful practice management.

Litify firms can radically transform Client Engagement with Case Status.

We are the Leading Client App Portal & Messaging Platform for Law Firms. Our Integration with Litify will drive the best engagement with your clients, driving better operations, better client satisfaction scores and drive business growth.

Client Engagement

We help Litify firms drive client engagement by giving a window into all the great work your team is doing on their case. Say goodbye to emails and calls asking, "what's going on with my case?"

Enhanced Communication

We compliment Litify with communication automation, mass messaging & a platform that is always in reach: on your client’s smartphone.

Grow The Law Firm Business

We are radically-focused on improving client satisfaction, lowering OPEX, driving 5-star reviews, & growing new business through referrals.

AI-Powered Client Intelligence

Case Status uses AI to prioritize urgent messages, draft personalized responses, and surface insights from every client interaction — so your team spends less time triaging and more time practicing law.

Litify firms can radically transform Client Engagement with Case Status.

30%
Decrease in Phone Calls Within Weeks
90%
Reduction in Emails From Clients
1.3
Net Promoter Score Increase from Average
8
Increase in 5-Star Google Reviews

How This Integration Works with Case Status

Helpful Resources to Get Started

How This Integration Works with Case Status

Getting Started with Case Status

Connect Case Status to your firm’s existing system and start improving client communication in days — not months. No dedicated IT team required.

Step 1: Connect Your System

Our team works with you to connect Case Status to your case management system and map key fields like contacts, case stages, and milestones. Most integrations are configured quickly with minimal lift from your team.

Step 2: Configure Your Client Experience

We help you customize statuses, messaging, and notifications so updates automatically flow to clients at the right moments. This ensures communication is consistent, branded, and aligned with your firm’s workflow.

Step 3: Go Live and Invite Clients

Once synced, you can begin inviting clients to the Case Status app right away. Your team continues working in your existing system while Case Status handles real-time updates, messaging, and engagement behind the scenes.

Litify

Integration FAQs

Will my team have to double-enter case updates in both Litify and Case Status?

No. Case Status integrates directly with Litify, allowing your team to continue managing matters inside Litify while key case data and updates automatically sync into Case Status for client communication. This eliminates duplicate work and ensures both systems stay aligned.

Are client messages and photos sent through Case Status automatically saved in Litify?

Yes. Client messages, documents, and attachments shared through the Case Status app sync back to the corresponding Litify matter. This keeps your Litify case file complete while centralizing client communication within Case Status.

How does Case Status handle custom fields or objects in Litify?

During implementation, Case Status maps relevant Litify custom fields and objects so important data — such as case stage, milestones, or key dates — displays correctly in the client app and powers automated updates.

How does the Litify and Case Status integration handle private versus public notes?

Internal notes created in Litify remain private to your team. Only client-facing updates intentionally shared through Case Status are visible within the app.

If I add a new lead or contact in Litify, how quickly will they appear in Case Status?

New leads and matters created in Litify automatically sync to Case Status, typically within minutes, so your team can begin communicating without delay.

Deliver better client experience at scale

Transform satisfied clients into powerful advocates for your firm with automated review and referral requests.