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The Leading Smokeball Integration for Client Experience

Industry-leading legal practice management software designed to let you run your best firm & build your best life. Eliminate administrative tasks & focus on high-value work. Run a more profitable, organized law firm and attract your ideal clients.

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Smokeball firms can reimagine Client Engagement by leveraging Case Status.

We are the Leading Client App Portal & Messaging Platform for Law Firms. Our Integration with Smokeball will radically transform how easily you can engage with your clients in a more delightful way and driving business growth.

Client Engagement

We help Smokeball firms drive client engagement by giving a window into all the great work your team is doing on their case. Say goodbye to emails and calls asking, "what's going on with my case?"

Enhanced Communication

We compliment Smokeball with communication automation, mass messaging & a platform that is always in reach: on your client’s smartphone via a 5-star App.

Grow The Law Firm Business

We are radically-focused on improving client satisfaction, lowering OPEX, driving 5-star reviews, & growing new business through referrals.

AI-Powered Client Intelligence

Case Status uses AI to prioritize urgent messages, draft personalized responses, and surface insights from every client interaction — so your team spends less time triaging and more time practicing law.

Smokeball firms can reimagine Client Engagement by leveraging Case Status.

85%
Client Adoption of the Case Status 5-star App
5 hr
Response Time vs. Industry Average of 48-72 hours
2.5
Weeks saved per year Small firm of 4 staff
73
NPS Score vs. Industry Average of 32

How This Integration Works with Case Status

Helpful Resources to Get Started

Smokeball Overview Video

Get the quick overview and pains solved in about 2 minutes

Smokeball Meeks Impact Law Video

Hear from a successful firm regarding how Case Status & Smokeball with a strong integration help them to drive high client engagement and staff productivity.

Meeks Impact Law - Before & After

Learn how Zack Meeks has saved his staff's time with Case Status.

Helpful Resources to Get Started

Smokeball Setting up the Smokeball Integration
Smokeball Field Mapping
Google Chrome Extension

How This Integration Works with Case Status

Getting Started with Case Status

Connect Case Status to your firm’s existing system and start improving client communication in days — not months. No dedicated IT team required.

Step 1: Connect Your System

Our team works with you to connect Case Status to your case management system and map key fields like contacts, case stages, and milestones. Most integrations are configured quickly with minimal lift from your team.

Step 2: Configure Your Client Experience

We help you customize statuses, messaging, and notifications so updates automatically flow to clients at the right moments. This ensures communication is consistent, branded, and aligned with your firm’s workflow.

Step 3: Go Live and Invite Clients

Once synced, you can begin inviting clients to the Case Status app right away. Your team continues working in your existing system while Case Status handles real-time updates, messaging, and engagement behind the scenes.

Smokeball

Integration FAQs

Will my team have to double-enter case updates in both Smokeball and Case Status?

No. Case Status integrates with Smokeball so your team can manage cases in Smokeball while updates sync automatically into Case Status.

Are client messages and photos sent through Case Status automatically saved in Smokeball?

Yes. Client communications and attachments sync back to the corresponding Smokeball matter.

How does Case Status handle custom fields in Smokeball?

Mapped Smokeball fields ensure relevant case data displays accurately and supports automated updates.

How does the Smokeball and Case Status integration handle private versus public notes?

Internal Smokeball notes remain private. Only updates shared through Case Status appear to clients.

If I add a new lead or contact in Smokeball, how quickly will they appear in Case Status?

New records typically sync automatically within minutes.

Deliver better client experience at scale

Transform satisfied clients into powerful advocates for your firm with automated review and referral requests.
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