The Leading Filevine Integration for Client Experience

Filevine lets you customize their case management software for your area of practice. You can centralize all case information, focus more attention on your clients, and never miss a deadline.

Filevine Firms Drive Delight & Growth

We are the Leading Client App Portal & Messaging Platform for Law Firms. Our Integration to Filevine will radically transform how easily you can engage with your clients in a more delightful way. Happy clients will drive business growth.

Client Engagement

We help Filevine firms drive client engagement by giving a window into all the great work your team is doing on their case. Say goodbye to calls and emails asking, "What's going on in my case?"

Enhanced Communication

We compliment Filevine with communication automation, mass messaging & a platform that is always in reach: on your client’s smartphone via a 5-star app.

Grow The Law Firm Business

We are radically-focused on improving client satisfaction, lowering OPEX, driving 5-star reviews, & growing new business through referrals.

AI-Powered Client Intelligence

Case Status uses AI to prioritize urgent messages, draft personalized responses, and surface insights from every client interaction — so your team spends less time triaging and more time practicing law.

Filevine Firms Drive Delight & Growth

71%
Client Adoption of the Case Status 5-star App
82.50%
Client Satisfaction as measured by NetPromoter (-100 to +100)
249
5-star Google Business Reviews in First Year
3
Happy Client Direct Referral Growth in First Year

How This Integration Works with Case Status

Helpful Resources to Get Started

How This Integration Works with Case Status

Getting Started with Case Status

Connect Case Status to your firm’s existing system and start improving client communication in days — not months. No dedicated IT team required.

Step 1: Connect Your System

Our team works with you to connect Case Status to your case management system and map key fields like contacts, case stages, and milestones. Most integrations are configured quickly with minimal lift from your team.

Step 2: Configure Your Client Experience

We help you customize statuses, messaging, and notifications so updates automatically flow to clients at the right moments. This ensures communication is consistent, branded, and aligned with your firm’s workflow.

Step 3: Go Live and Invite Clients

Once synced, you can begin inviting clients to the Case Status app right away. Your team continues working in your existing system while Case Status handles real-time updates, messaging, and engagement behind the scenes.

Filevine

Integration FAQs

Will my team have to double-enter case updates in both Filevine and Case Status?

No. Case Status integrates directly with Filevine, so your team can continue managing cases inside Filevine as usual. Key case details — including status updates, contact information, and mapped fields — automatically sync into Case Status for client communication. This eliminates duplicate data entry while keeping both systems aligned and up to date.

Are client messages and photos sent through Case Status automatically saved in Filevine?

Yes. Client messages, attachments, and photos sent through the Case Status app are automatically synced back to the corresponding Filevine project. This ensures your Filevine matter file remains complete while centralizing client communication within Case Status.

How does Case Status handle custom fields or project sections in Filevine?

Case Status works with your team to map relevant Filevine custom fields and project sections during implementation. This allows important data — such as case stage, treatment status, key dates, or settlement milestones — to display accurately in Case Status and power automated client updates.

How does the Filevine and Case Status integration handle private versus public notes?

Internal notes created in Filevine remain private to your team. Only updates intentionally shared through Case Status appear in the client app. This ensures your firm maintains full control over what is communicated externally while preserving internal documentation within Filevine.

If I add a new lead or contact in Filevine, how quickly will they appear in Case Status?

When a new contact or matter is created in Filevine, it automatically syncs to Case Status — typically within minutes. Once synced, your team can invite the client to the Case Status app and begin communicating right away.

Deliver better client experience at scale

Transform satisfied clients into powerful advocates for your firm with automated review and referral requests.