Grow with Happy Clients & Drip Campaigns
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Transformative Law Firms that use Case Status see Results
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Is Your Marketing Strategy Fueled by Reviews & Referrals?
Your marketing and intake approach should align with how clients make hiring decisions. Studies show that online reviews and direct referrals are the top influences. Case Status provides the tools to automatically nurture both, ensuring your firm consistently generates reviews and referrals without extra effort.
Happy Clients: Your Key to Growth
Stay Top of Mind with Drip Campaigns
Keep your firm in front of clients with a branded app they see daily. Leverage mass messaging to share videos, blog posts, and valuable content from your firm. Add a personal touch by automating birthday and holiday greetings, ensuring your firm remains memorable and engaged year-round.
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Identify Your Happiest Clients
At key points during their case, clients are asked how likely they are to recommend your firm to others, using a satisfaction metric called NPS (Net Promoter Score). This required feedback gives your firm clear visibility into client happiness, allowing you to easily identify your most satisfied clients and potential brand promoters.
Boost Reviews & Referrals
Knowing which clients are satisfied eliminates the guesswork when asking for reviews or referrals. Case Status helps firms identify happy clients 95% more efficiently, driving a 30% increase in client satisfaction and making it easier to turn positive experiences into glowing reviews and valuable referrals.
Learn how to maximize the reach and impact of the firm
“We are a client-first law firm and we seek to serve the whole needs of our clients, legal and emotional. Employment legal matters can leave a client feeling powerless and hopeless. Of course a great legal outcome is sought by all. But having an advocate and a champion throughout the process is just as important. Case Status allows us to scale this core belief and measure it before during and after the matter because we meet the client where they expect us. We empower the client through information and transparency and make our team easy to connect with. Case Status not only helps us to scale, but it helps us to show our humanity at every step!”
“We tried another solution that claimed to do what Case Status does. Unfortunately, those claims are without substance… basically SMS texts to clients telling them they had a message in the browser portal. We were left with more calls & emails from clients asking for their link. With Case Status’ 5-star app, our clients know exactly where to get the info they need. And our staff have everything they need to get this detailed info back into Smart Advocate. Since moving to Case Status we are finally seeing the results we expect.”
“We are a client-centered & results oriented, full-service law firm and Case Status has helped us to modernize this approach to make it more scalable. Case Status is our 5-star client engagement app which allows us to meet our clients where they are: on the go.”
"Case Status is common sense for any law firm that needs to regularly communicate with their clients. We tell our clients to wear their seatbelt, right? everybody knows that's common sense. So think of Case Status like a seatbelt. It'll protect you. It'll keep you safe, and it'll get you where you're going in one piece."
Do Three Things: Delight, Measure, Ask
Frequently Asked Questions
Absolutely. In a recent survey, over 75% of clients said reviews and referrals were the key factors in choosing a law firm. Century Park Law, for example, skyrocketed their Google reviews from 86 to 239 in just 7 months, all 5-star reviews. Blade Injury Law, a sole practitioner, gained 104 5-star reviews in a single year.
Yes! Over 70% of our customers are plaintiffs' firms in the U.S. and Canada, with many serving clients who are low-income, Spanish-speaking, or elderly. Large firms like Richard Harris Law in Las Vegas report great success, showing that Case Status works across diverse client bases.
With Case Status, client satisfaction is tracked continuously through Net Promoter Score (NPS). Throughout the case, clients are prompted to rate how likely they are to recommend your firm. This gives you real-time visibility into client happiness. Happy clients are prime candidates for reviews, while unsatisfied clients can be prioritized for more attention—helping you boost reviews and improve relationships.
Why choose Case Status?
Browse Events
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