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Making Casual Business Communication The Norm

Case updates, messaging, appointments, client portal, and more—all in one place.
Mockup of phone screen showing Case Status status update notificationMockup of Case Status platform showing file attachmentMockup of Case Status platform showing new message notification

Transformative Law Firms that use Case Status see Results

30%
Decrease in Phone Calls Within Weeks
90%
Reduction in Emails From Clients
130%
Net Promoter Score Increase from Average
800%
Increase in 5-Star Google Reviews

Communications with Case Status Drives Results

Faster Response

'Instant' mobile communication accelerates client interactions, as messages are quickly read, responded to, and written in short form. Delivered straight to your clients’ phones, it ensures they stay informed without delay. Spend less time on follow-ups and information gathering, and reduce the resources needed to run cases effectively. Implementing a real-time messaging platform enhances efficiency with immediate communication, minimizing back-and-forth and streamlining the entire process.

Mockup of phone showing Case Status communication features
Mockup showing Case Status platform and its client communication features

Scale Your Client Communication

As your firm grows, managing emails and phone calls can become overwhelming, causing delays and slowing down cases. Drive scalable communication with advanced filtering, mass messaging, and automation tools that power your client service engine. Use Case Status text updates to keep clients informed in real time, ensuring timely communication and minimizing missed messages.

Exceed Client Expectations

Clients deserve clear, consistent communication about their case. Standardize your messaging, create response templates, and surpass client expectations in an industry known for its service gaps. Implementing a law firm texting service streamlines communication, delivering prompt updates and giving clients easy, direct access to your legal team.

Mockup of phone showing Case Status platform notification, beside a graph showing time spent in app vs browser

Overwhelmed by Emails, Phone Calls, and Texts?

It's time to streamline communication by consolidating outdated channels into one that truly works for both clients and your firm.

While most law firms take 48-72 hours to respond, Case Status firms average just 6.5 hours thanks to a unified communication platform for both clients and staff. Incorporating a law firm SMS platform enhances response times even further, making communication fast, efficient, and effortless.

Mind map of communication channels for law firms

Case Status TranslateTM

Imagine hiring a staff member fluent in 138 languages—it sounds impossible, right? Not with Case Status AI.

Configure each client’s preferred language, and Case Status handles the rest. Whether you're sending a 1:1 message, a bulk update, or reviewing a months-old conversation, Casey Status Translate provides instant translations directly in the message interface. Seamless communication, no matter the language. Learn More

Case Status Growth Calculator

Ready to see the calculation of how Case Status can help you achieve your firm's goals?

“...very strong and well organized. They even have an app the tracks your case live so you know exactly how your case is proceeding.”

David B.
to Pond Lehocky Giordano

“...has a client portal used for communication and if I sent a message, I never went 24 hours without a response from someone on the team.”

Sam W.
to Richard Harris Law Firm

“I could always reach a representative of the firm through the Case Status app that gave me a detailed progress and where I could look at the entire process on my case right from my phone.”

Tawana T
to Saiontz and Kirk
4.9 • 25,000+ Ratings

Unlock the Full Potential of Your Firm

We believe adopting new software should be easy, exciting, and fun—especially when it enhances your client experience. Join industry thought leaders and innovators by integrating best practices in client management today.