Learn how to empower your clients with case information while you can focus on high-priority tasks and communication. If your bank can do it, why can't you?
Today, your clients have access to real-time information about their bank account, Amazon deliveries, and even their Dominos pizza. Case Status equips clients with a firm-branded mobile app that provides a real-time case status on their case, cutting down on 50% or more of updates and inbound calls.
Case Status provides a complete platform for efficiently managing and engaging clients that is can be automated and easy-to-use.
Invite clients via a text message. Clients download the Case Status app, branded with your logo and colors, and have instant access to what is going on in their case, decreasing inbound calls and questions about their case.
For every 100 clients who download the app, only 7 reach out. On average, a plaintiff's firm will see a 70% client adoption to the mobile app, with the remaining clients opting to communicate via text message.
Equip your staff with practice-specific tools that enable your firm to handle more cases through sending and receiving documents, assigning tasks, mass messaging, appointment reminders, and more.
Case Status automatically asks clients for feedback throughout the case, giving staff insight on which clients to prioritize. When you know which clients are unsatisfied, you can do something about it.
An average Case Status firm has a 71 NPS Score vs the industry average of 42
By tracking client satisfaction, your firm takes the guesswork out of how to grow. You can easily identify which clients will leave you positive reviews and referrals, driving an increase in inbound business.
99 out of 100 Google Reviews collected from clients through Case Status are 5-Stars.
Engage with your entire client base through push notifications and text messages. Many firms send out videos and blog content to current and past clients. Track your firms' progress and effectiveness in client management.
Firm Admin, Ghitterman, Ghitterman, & Feld
"The number of times clients contact us, as well as the amount of time spent communicating, went down. Instead of giving clients updates, we're moving cases forwards."- Kaylen Steele, Firm Admin, Ghiterman, Ghitterman, & Feld
Principal, Blade Thompson Injury Law
"So you're just messaging a client through the app. It's super easy. Or you're like me. You're just sitting at home during the quarantine of COVID-19, and so you're deciding, okay, I'm going to manage them off my laptop."
Fill out the below form and receive an invite to the Case Status client mobile app. You will have access to an example case where you will be able to experience the application as if you were a client of a law firm. Please be patient if filling out the information after hours.
Law Firm Best Practices for Client Communications
Free Ethics CLE: How to Meet Your Affirmative Duty of Protecting Attorney-Client Privilege in a Work from Home Environment
6 Ways to Grow Your Law Firm Through More Client Referrals
Case Status gives your firm the ability to update all of your clients with a single click. Centralize your firm communication across multiple attorneys, case managers, and clients. We reduce your time managing clients, so you can focus on being a lawyer.
All product and company names are trademarks™ or registered® trademarks of their respective holders. Use of them does not imply any affiliation with or endorsement by them.
Copyright © 2021 Case Status, Inc. All rights reserved.