Small Firm Operation, Big Firm Results
Blade Thompson Injury Law leverages Case Status to scale client experience and maximize the reach and impact of the firm.
The Situation
Blade Thompson used to work in a large practice with over 80 lawyers spread across five states. But the large firm did not have a system or the ability to easily communicate with their clients. When Blade decided to leave that firm, he knew he needed to find technology which could be leveraged to keep a firm lean and mean while being extremely productive. Blade partnered with Case Status and its integration with Filevine to maximize his staff’s productivity, leaving him with the balance every attorney dreams of.
The Result
Blade Injury Law, a single attorney practice, efficiently handles over 200 cases at any time by leveraging technology to scale updates and communications. Automation and templates have kept overhead low and increased profits while providing excellent customer service. The Case Status mobile app allows clients to self-serve their update needs, integrating with case phases in Filevine. Despite managing more cases than typical personal injury attorneys, Blade ensures client satisfaction by checking in at each phase of the journey. In the first 12 months of using Case Status, Blade Injury Law received 104 five-star Google reviews, boosting the firm's visibility and client referrals, contributing to a steady stream of new cases.
The Situation
Blade Thompson used to work in a large practice with over 80 lawyers spread across five states. But the large firm did not have a system or the ability to easily communicate with their clients. When Blade decided to leave that firm, he knew he needed to find technology which could be leveraged to keep a firm lean and mean while being extremely productive. Blade partnered with Case Status and its integration with Filevine to maximize his staff’s productivity, leaving him with the balance every attorney dreams of.
The Result
Blade Injury Law, a single attorney practice, efficiently handles over 200 cases at any time by leveraging technology to scale updates and communications. Automation and templates have kept overhead low and increased profits while providing excellent customer service. The Case Status mobile app allows clients to self-serve their update needs, integrating with case phases in Filevine. Despite managing more cases than typical personal injury attorneys, Blade ensures client satisfaction by checking in at each phase of the journey. In the first 12 months of using Case Status, Blade Injury Law received 104 five-star Google reviews, boosting the firm's visibility and client referrals, contributing to a steady stream of new cases.
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Learn how to maximize the reach and impact of the firm
"Case Status is common sense for any law firm that needs to regularly communicate with their clients. We tell our clients to wear their seatbelt, right? everybody knows that's common sense. So think of Case Status like a seatbelt. It'll protect you. It'll keep you safe, and it'll get you where you're going in one piece."