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Firm Believer
After running a browser portal solution that caused his firm to drown in phone calls, Kenny changed course and sought the leader. 2 months in, it's a game changer.
Practice Area
Personal Injury
Location
Louisiana
Company Size
15 Employees
Case Management
SmartAdvocate
The Situation
The Result
85%
Engagement in the App in just 2 months!
3.7 Hrs
Response Time vs industry average of 48 hrs
9.1
Average Client Satisfaction on scale of 1-10
72
Net Promoter Score - World-class!
475 hrs
Time Saved by staff in just 2 months!
Practice Area
Personal Injury
Location
Louisiana
Company Size
15 Employees
Case Management
SmartAdvocate
The Situation
The Result
85%
Engagement in the App in just 2 months!
3.7 Hrs
Response Time vs industry average of 48 hrs
9.1
Average Client Satisfaction on scale of 1-10
72
Net Promoter Score - World-class!
475 hrs
Time Saved by staff in just 2 months!
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Kenny Habetz
Founder
“We tried another solution that claimed to do what Case Status does. Unfortunately, those claims are without substance… basically SMS texts to clients telling them they had a message in the browser portal. We were left with more calls & emails from clients asking for their link. With Case Status’ 5-star app, our clients know exactly where to get the info they need. And our staff have everything they need to get this detailed info back into Smart Advocate. Since moving to Case Status we are finally seeing the results we expect.”
4.9 • 30,000+ Ratings
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