Beyond the Case: Elevating Client Engagement with Case Status & Docketwise
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Meet Our Esteemed Panelists:

Paul specializes in bringing new and disruptive technology and SaaS solutions to market, refining solutions to provide more value to customers. He is passionate about technology: helping businesses like law firms run better while at the same time delighting the consumers they serve. Paul has more than 25 years experience as a technology leader helping businesses and organizations grow through outstanding engagement with consumer-clients. Paul holds a BS in Engineering and Material Science from Duke University and a Masters in Business from The Citadel.

Jose helps attorneys and staff members bridge the gap between technology and real-world business needs. With a deep understanding of the legal industry, client engagement, and legal practice operations, Jose works closely with clients to design and implement tailored solutions that drive efficiency and growth. Jose’s expertise lies in delivering tailored solutions to law firms seeking operational optimization, while continuously seeking avenues to refine internal processes within legal practices.

Nataly is an immigration attorney with a personal connection to the immigrant experience. As an immigrant herself, she brings both empathy and expertise to her practice, specializing in employment-based immigration—particularly the H-2B visa program. Nataly has helped countless seasonal and temporary businesses in industries like hospitality, landscaping, and construction navigate the complex legal landscape to meet their labor needs. With a commitment to compliance and client-focused solutions, she guides employers through every step of the immigration process.

Allie partners with immigration law firms to ensure they’re getting the most value out of the platform; every step of the way. With deep expertise in legal workflows and the technology behind them, Allie empowers firms to optimize operations, increase efficiency, and elevate the client experience. From onboarding to optimization, she is focused on building long-term relationships and turning customer feedback into real results that shape the future of Docketwise.
About this event
Case Status + Docketwise Now Integrate!
Client Engagement Reimagined for Immigration Firms
Immigration cases have always been the most important thing happening in a clients life and the legal team has always been up against challenging processes and resources. In 2025 this is only more the case. Now is the time to step into the future of client communications for immigration firms. Deliver trust, 5-star experience all while doing more with less on your staff side.
Docketwise is an intuitive, all-in-one platform designed to help immigration law firms operate more efficiently—cutting form prep and case management time by up to 75%.
Case Status is the only AI-powered client engagement platform for law firms. With rising Bar Association complaints regarding communications, we transform how law firms care for their clients. We enable law firms to become less reliant on legacy technology like phone & email to deliver a modern client experience on par with banks and airlines. We deliver real results: high adoption rates, 100s of hours saved, world-class NetPromoter Scores, and 2-3X more 5 star reviews & direct referrals.
In this webinar, we'll discuss:
- how happy clients drive a healthy business and firm growth
- consumer trends (like the 5 hours a day they spend on their smartphones and the #1 complaint of their legal services team)
- boost client satisfaction and help reduce occurrences of the number one client question “What’s the status of my case?”
- use cases for the Docketwise + Case Status integration
- hear from a law firm using the Docketwise + Case Status integration
- understand the impact and outcomes of a client experience platform
- join a Q&A session so you walk away with a better understanding of how the integration can support your firm
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Inside the Success Stories of 4 Firms Elevating Client Experiences with Case Status
Step into the future of client communications for firms using Smokeball or considering moving to Smokeball. In this webinar, you'll: Learn more about changing consumer trends (like the 5 hours a day they spend on their smartphones, the almost 100% of that time spent in apps of their favorite brands, and their number 1 complaint of their legal services team) See how your firm can take advantage of these changes. Leave with actionable takeaways you can use to boost client satisfaction and help reduce occurrences of the number one client question “What’s the status of my case?” Joining us for this event will be leadership from Smokeball & Case Status discussing the partnership at a high level. We will also explore a demo of the two solutions running together and some of the awesome use cases. Also, hear from Gibson Family Law, a law firm that was part of our integration testing. Hear first hand about the favorable impact and outcomes.