Innovate & Integrate with Case Status & Assembly Neos
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Client engagement doesn’t have to be time-consuming or complicated! Discover how the Jason E. Taylor Law Firm simplified client interactions using the integrated tech stack of Neos and Case Status.
As pioneers in adopting this innovative integration, the Jason E. Taylor Law Firm didn’t just improve client updates—they transformed the way they connect with clients, meeting them in modern digital spaces where they prefer to engage. This shift not only enhanced client satisfaction but also drove substantial business outcomes for the firm and its staff.
Here’s how they did it:
- Accessed top engagement tools, including multilingual support and AI-driven responses.
- Seamlessly synced data from Case Status to Neos for visibility across the firm.
- Saved over 400 staff hours by using Case Status in conjunction with Neos.
- Utilized the Neos case management platform to deliver superior client service and boost productivity.
- Sent automated updates from Case Status, resulting in an average client feedback score of 9.1 out of 10.
Don’t miss out—join us and unlock the secrets to success!
Other Events
Join us for a live session on the future of legal client engagement and how Case Status is helping firms turn insight into action. We’ll cover our upcoming product roadmap, share a demo of new AI-powered features like Message Filters and Recommended Response Enhancements, and explore how firms are leveraging automation and data to reduce admin work and elevate the client experience. You’ll also get an early look at key trends from our upcoming Client Experience Report.
Step into the future of client communications for firms using Smokeball or considering moving to Smokeball. In this webinar, you'll: Learn more about changing consumer trends (like the 5 hours a day they spend on their smartphones, the almost 100% of that time spent in apps of their favorite brands, and their number 1 complaint of their legal services team) See how your firm can take advantage of these changes. Leave with actionable takeaways you can use to boost client satisfaction and help reduce occurrences of the number one client question “What’s the status of my case?” Joining us for this event will be leadership from Smokeball & Case Status discussing the partnership at a high level. We will also explore a demo of the two solutions running together and some of the awesome use cases. Also, hear from Gibson Family Law, a law firm that was part of our integration testing. Hear first hand about the favorable impact and outcomes.
This is our quarterly Client Engagement Innovation Webinar Series. We review recent enhancements & focus on the use cases that drive client engagement. Whether you are a firm already using the Case Status Solution or one that is exploring it, this is a great place to see first hand the technology innovation that is unique to our team.
Transformative Law Firms that use Case Status see Results
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