Docketwise is your Immigration Law Firm Management Software - now it includes the best Client Engagement Software built right in! Now from intake forms to case resolution, you can proactively communicate entirely in your client's preferred language!

From Intake to Case Closure, Docketwise Firms Can Reimagine Client Engagement with Case Status
Happy client drive a better law firm business. We are the Leading Client App Portal & Messaging Platform for Law Firms. Our Integration with Docketwise will drive the best engagement with your clients, driving better operations, better client satisfaction scores and drive business growth.
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From Intake to Case Closure, Docketwise Firms Can Reimagine Client Engagement with Case Status
How This Integration Works with Case Status
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How This Integration Works with Case Status
Getting Started with Case Status
Connect Case Status to your firm’s existing system and start improving client communication in days — not months. No dedicated IT team required.
Step 1: Connect Your System
Our team works with you to connect Case Status to your case management system and map key fields like contacts, case stages, and milestones. Most integrations are configured quickly with minimal lift from your team.
Step 2: Configure Your Client Experience
We help you customize statuses, messaging, and notifications so updates automatically flow to clients at the right moments. This ensures communication is consistent, branded, and aligned with your firm’s workflow.
Step 3: Go Live and Invite Clients
Once synced, you can begin inviting clients to the Case Status app right away. Your team continues working in your existing system while Case Status handles real-time updates, messaging, and engagement behind the scenes.
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Integration FAQs
No. Case Status integrates directly with Docketwise so your team can continue managing immigration matters in Docketwise while client-facing updates automatically sync into Case Status. This eliminates duplicate work and keeps both platforms aligned.
Yes. Messages and attachments sent through Case Status sync back to the corresponding Docketwise record, helping maintain a complete case file.Yes. Client messages, uploaded documents, and attachments sent through the Case Status app sync back to the appropriate Docketwise matter. This ensures your Docketwise file remains complete while centralizing communication in one secure channel.
Case Status can map relevant Docketwise matter fields — such as visa type, filing status, submission milestones, or priority dates — so clients receive accurate, automated updates throughout the immigration process. This helps reduce inbound status inquiries while improving transparency.
Internal Docketwise notes remain private to your legal team. Only updates intentionally shared through Case Status are visible to clients, maintaining confidentiality while enhancing the client experience.
New matters and contacts created in Docketwise automatically sync to Case Status — typically within minutes — allowing your team to invite clients and begin communicating right away.

