The #1 Client Engagement Tool for Growing Legal Firms
In our 30 minute call, we’ll talk through ways to:
Minimize unnecessary calls and emails so you can spend time communicating with clients on the important things
Automate client updates and use AI to reduce time spent on unique messages
Grow your firm on autopilot with review and referral requests
Communicate directly with your clients through our case management integrations, eliminating any double entry
Decrease phone calls and emails
Increase client satisfaction
Double online reviews
Speak With An Expert
Fill out the form below to get in touch with our team.
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The Results of Transformative Law Firms That Use Case Status
See How Case Status Works
Give Your Clients a Seamless Mobile Case Experience
Streamline client management with ease. Clients are over 50% less likely to reach out for updates when using the Case Status mobile app. From answering questions to sending appointment reminders, provide your clients with a single location for all their case-related needs.
Centralize Your Client Communication in One Location
Boost efficiency and scale your client care effortlessly. With proactive updates and streamlined communication, your team can manage more cases and resolve them faster. Case Status integrates seamlessly with your case management system, automating client-specific tasks and workflows.
Gather Client Feedback to Boost Reviews and Drive Referrals
Effortlessly gather client feedback and address issues before they escalate, saving valuable relationships and reducing complaints. Boost firm growth by turning positive experiences into increased reviews and referrals.
Frequently Asked Questions
Absolutely. In a recent survey, over 75% of clients said reviews and referrals were the key factors in choosing a law firm. Century Park Law, for example, skyrocketed their Google reviews from 86 to 239 in just 7 months, all 5-star reviews. Blade Injury Law, a sole practitioner, gained 104 5-star reviews in a single year.
Yes! Over 70% of our customers are plaintiffs' firms in the U.S. and Canada, with many serving clients who are low-income, Spanish-speaking, or elderly. Large firms like Richard Harris Law in Las Vegas report great success, showing that Case Status works across diverse client bases.
With Case Status, client satisfaction is tracked continuously through Net Promoter Score (NPS). Throughout the case, clients are prompted to rate how likely they are to recommend your firm. This gives you real-time visibility into client happiness. Happy clients are prime candidates for reviews, while unsatisfied clients can be prioritized for more attention—helping you boost reviews and improve relationships.
Learn how to maximize the reach and impact of the firm
“We are a client-first law firm and we seek to serve the whole needs of our clients, legal and emotional. Employment legal matters can leave a client feeling powerless and hopeless. Of course a great legal outcome is sought by all. But having an advocate and a champion throughout the process is just as important. Case Status allows us to scale this core belief and measure it before during and after the matter because we meet the client where they expect us. We empower the client through information and transparency and make our team easy to connect with. Case Status not only helps us to scale, but it helps us to show our humanity at every step!”
“We tried another solution that claimed to do what Case Status does. Unfortunately, those claims are without substance… basically SMS texts to clients telling them they had a message in the browser portal. We were left with more calls & emails from clients asking for their link. With Case Status’ 5-star app, our clients know exactly where to get the info they need. And our staff have everything they need to get this detailed info back into Smart Advocate. Since moving to Case Status we are finally seeing the results we expect.”
"We are a client-centered and results oriented, full-service law firm and Case Status has helped us to modernize this approach to make it more scalable. Case Status is our 5-star client engagement app which allows us to meet our clients where they are: on the go.
"Case Status is common sense for any law firm that needs to regularly communicate with their clients. We tell our clients to wear their seatbelt, right? everybody knows that's common sense. So think of Case Status like a seatbelt. It'll protect you. It'll keep you safe, and it'll get you where you're going in one piece."