Client Engagement for

Clio

Clio is the cloud-based legal practice management software that makes running your law firm, organizing cases, and collaborating with clients from one place possible.

Clio Firms Can Reimagine Client Engagement with Case Status

We are the Leading Client App Portal & Messaging Platform for Law Firms. Our Integration with Clio will drive the best engagement with your clients, driving better operations, better client satisfaction scores and drive business growth.

Client Engagement

We help Clio firms drive client engagement by giving a window into all the great work your team is doing on their case. Say goodbye to emails and calls asking, "what's going on with my case?"

Enhanced Communication

We compliment CoCounselor with communication automation, mass messaging & a platform that is always in reach: on your client’s smartphone.

Grow The Law Firm Business

We are radically-focused on improving client satisfaction, lowering OPEX, driving 5-star reviews, & growing new business through referrals.

AI-Powered Client Intelligence

Case Status uses AI to prioritize urgent messages, draft personalized responses, and surface insights from every client interaction — so your team spends less time triaging and more time practicing law.
0.85
Client Adoption of the Case Status 5-star App
5 hr
Response Time vs. Industry Average of 48-72 hours
2.5
Weeks saved per year Small firm of 4 staff
73
NPS Score vs. Industry Average of 32

Getting Started with Case Status

Connect Case Status to your firm’s existing system and start improving client communication in days — not months. No dedicated IT team required.

Step 1: Connect Your System

Our team works with you to connect Case Status to your case management system and map key fields like contacts, case stages, and milestones. Most integrations are configured quickly with minimal lift from your team.

Step 2: Configure Your Client Experience

We help you customize statuses, messaging, and notifications so updates automatically flow to clients at the right moments. This ensures communication is consistent, branded, and aligned with your firm’s workflow.

Step 3: Go Live and Invite Clients

Once synced, you can begin inviting clients to the Case Status app right away. Your team continues working in your existing system while Case Status handles real-time updates, messaging, and engagement behind the scenes.

Clio

Integration FAQs

Will my team have to double-enter case updates in both Clio and Case Status?

No. Case Status integrates directly with Clio, so your team can continue managing cases in Clio while key information syncs automatically into Case Status for client communication. This eliminates duplicate entry and keeps everyone working from the same source of truth.

Are client messages and photos sent via the app automatically saved to the Clio matter file?

Yes. Messages, documents, and photos sent through the Case Status app are synced back to the appropriate Clio matter. This helps maintain a complete case file while centralizing communication in one place.

How does Case Status handle custom fields or case-specific data from Clio?

Custom fields in Clio can be mapped into Case Status so that important data points — such as case stage or milestones — display correctly and power automated updates to clients.

How does the integration handle private vs. public notes?

Internal notes in Clio remain private. Only client-facing updates that you choose to share through Case Status are visible in the app.

If I add a new lead or contact to Clio, how quickly do they appear?

New contacts and matters sync automatically, usually within minutes, allowing your team to invite clients and begin communicating without delay.

Deliver better client experience at scale

Transform satisfied clients into powerful advocates for your firm with automated review and referral requests.