Outstanding Client Engagement & Seamless Integration
How Hanning & Sacchetto Transformed Client Communication with Case Status
The Situation
Hanning & Sacchetto is a client-centered and results-driven law firm, dedicated to providing responsive and effective legal representation. With a growing client base and the need for real-time communication, they sought a solution that would allow them to meet their clients where they are while also gaining data-driven insights into client engagement.
The Result
By integrating Case Status with Meruscase, Hanning & Sacchetto significantly enhanced their client engagement, reduced response times, and improved overall client satisfaction. The seamless back-office to front-office integration allowed their team to efficiently manage cases while keeping clients informed at every step.
The Situation
Hanning & Sacchetto is a client-centered and results-driven law firm, dedicated to providing responsive and effective legal representation. With a growing client base and the need for real-time communication, they sought a solution that would allow them to meet their clients where they are while also gaining data-driven insights into client engagement.
The Result
By integrating Case Status with Meruscase, Hanning & Sacchetto significantly enhanced their client engagement, reduced response times, and improved overall client satisfaction. The seamless back-office to front-office integration allowed their team to efficiently manage cases while keeping clients informed at every step.
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"Not only does Case Status help us to meet our clients where they are, but with the insights & analytics, our team can manage our client-centered performance with precision."