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Communication is the Most Important Thing with Clients
Hidalgo Law Firm - MerusCase + Case Status makes client engagement simple for Workers' Compensation
Practice Area
Workers' Compensation
Location
California
Company Size
Solo Attorney
Case Management
MerusCase
The Situation
The Result
76%
Client Engagement on the App in just 3 Month!
2.2
Hour Response Time (vs 48 hour industry avg.)
9.3
Average Feedback Rating on scale of 0-10
71
NetPromoter Score (2X the Industry avg.)
120
Staff hours saved in just 6 months - reduced calls/emails
Practice Area
Workers' Compensation
Location
California
Company Size
Solo Attorney
Case Management
MerusCase
The Situation
The Result
76%
Client Engagement on the App in just 3 Month!
2.2
Hour Response Time (vs 48 hour industry avg.)
9.3
Average Feedback Rating on scale of 0-10
71
NetPromoter Score (2X the Industry avg.)
120
Staff hours saved in just 6 months - reduced calls/emails
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