Client Engagement
for Your
Mass Tort Practice
Streamline Communication and Enhance Client Trust with Case Status
Handle large volumes of clients, streamline communications and case updates, coordinate case management across multiple plaintiffs, and boost productivity while increasing client engagement and trust.
Common Challenges
Your Client
Mass tort clients often feel lost in the crowd, uncertain about their individual case in a sea of many. The complexity and long duration of mass tort cases can cause significant stress and anxiety, as clients worry about when or if they will receive compensation. They often feel disconnected, uncertain about the status of their case, and question if progress is being made. This results in frequent calls and emails for updates, seeking reassurance that their case isn’t forgotten.
Your Staff
Mass tort attorneys handle large volumes of cases that require detailed tracking and consistent communication with clients. Managing communication for multiple clients can become overwhelming, pulling your team away from legal work that moves cases forward. Manually providing updates and responding to numerous inquiries not only consumes valuable time but can also lead to delays, client dissatisfaction, and the risk of negative reviews that hurt your firm's reputation.
Case Status Addresses These Pain Points by...
Case Status offers a streamlined communication platform that keeps mass tort clients informed with real-time updates and access to important case information. By automating case updates, providing secure messaging, and sharing documents through the app, you can reduce the need for repetitive client outreach and offer clarity to clients throughout the process. With 24/7 access to their case status, clients remain confident in your representation while your team is freed up to focus on core case work. This approach improves client satisfaction, reduces anxiety, and helps grow your practice through better outcomes and referrals.
Real People, Real Voices...
"Thank you having great communication with me. Thank you for always returning my calls, emails and messages via case status app quickly. You are a great team and will definitely recommend to others."
"I’ve worked with big tech names in deploying technology and the Case Status team was top of the list.”
Case Status Key Features
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Real-Time Case Updates:
Automatically keep mass tort clients informed with instant updates on their case status, including critical developments and timelines. Reduce the need for frequent check-ins and provide peace of mind as clients follow their case journey.
Secure Messaging & Document Sharing:
Safely communicate with clients through encrypted messaging and easily share essential documents, ensuring confidentiality and convenience. Clients can stay organized and informed, no matter how many parties are involved in their case.
Group Case Management:
Safely communicate with clients through encrypted messaging and easily share essential documents, ensuring confidentiality and convenience. Clients can stay organized and informed, no matter how many parties are involved in their case.
Client Satisfaction Insights:
Track and monitor client satisfaction across multiple cases, identifying potential issues early and allowing for proactive improvements. Ensuring a positive experience will increase client trust, retention, and referrals, even in large-scale legal matters.