Common Challenges
Your Client
In addition to physical pain and recovery, clients are anxious about the progress of their injury cases and if they will be able to return to a normal life. They struggle understanding the complex journey. Because the stakes are high, they will contact you constantly to be reassured they are on track and that they hired the right team.
Your Staff
Injury attorneys face the challenge of managing multiple cases simultaneously while maintaining consistent communication with each client. This can lead to time-consuming updates given via phone, email and text as inquiries come in. This will pull your team away from working up the file that can not only slow down the case but can pressure you to settle early or below full value. Add to this a dissatisfied client experience, you are more likely to a low Google Business review.
Case Status Addresses These Pain Points by...
Case Status gives you a centralized engagement platform that keeps clients informed in real-time. You will get 80% of clients onto the App and provide them with automated updates and intuitive messaging features, checklists, appointments and more. This will free up your team to manage client communications efficiently and reducing the time spent on manual tasks. We also help you measure client satisfaction along the journey so you can turn around a bad experience early and get those raving fans to start referring you early. By providing clients with 24/7 access to their case status, attorneys can focus on the core work, build a sustainable firm that grows thru happy clients and great legal outcomes!
Real People, Real Voices...
"I would highly recommend this office because they were attentive and kept me in the loop with my case! Communication was great!"
"We are a client-centered and results oriented, full-service law firm and Case Status has helped us to modernize this approach to make it more scalable. Case Status is our 5-star client engagement app which allows us to meet our clients where they are: on the go."
Case Status Key Features
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Real-Time Case Updates:
Automatically keep clients informed with instant updates on case progress pulled directly from your case management solution, appointments, and stages of the journey. Make the experience more intimate with embedded videos.
Secure Messaging & Document Sharing:
Ensure confidential and seamless communication between attorneys and c Easily share important documents with clients, ensuring they have all the information they need at their fingertips.
AI powered tools for your staff and your clients:
Ensure confidential and seamless communication between attorneys and c Easily share important documents with clients, ensuring they have all the information they need at their fingertips.
Client Satisfaction:
Deliver an exceptional client experience by offering transparency and consistent communication throughout their case. Keep your clients confident and informed, leading to stronger relationships, better outcomes, and increased referrals. Make every step of the journey smooth and stress-free for your clients.