February 2023 Customer Webinar

This is our monthly Customer Success Webinar Series. In this session we take a deep dive into appointments, treatment tracking, HIPAA and overall security commitment.

Step into the future of client communications for firms using Smokeball or considering moving to Smokeball. In this webinar, you'll: Learn more about changing consumer trends (like the 5 hours a day they spend on their smartphones, the almost 100% of that time spent in apps of their favorite brands, and their number 1 complaint of their legal services team) See how your firm can take advantage of these changes. Leave with actionable takeaways you can use to boost client satisfaction and help reduce occurrences of the number one client question “What’s the status of my case?” Joining us for this event will be leadership from Smokeball & Case Status discussing the partnership at a high level. We will also explore a demo of the two solutions running together and some of the awesome use cases. Also, hear from Gibson Family Law, a law firm that was part of our integration testing. Hear first hand about the favorable impact and outcomes.

This is our monthly Customer Success Webinar Series. We review recent enhancements and hone-in the best practices that drive happy clients. Best Practices Covered: Everything you need to know about Google Reviews including setting up your account and harvesting your promoters to get loud on Google.