What Law Firms Can Learn From Retail

In today’s fast-moving online retail marketplace, the age-old adage that the “customer is king” is seemingly truer than ever before in our history. Have a problem with your order? There’s a number to call. Don’t feel like calling? There’s an online representative who can message you. Don’t have the time to message? Submit an online inquiry. Prefer the old-fashioned method? Here’s the mailing address for the customer service team. Clearly, addressing customer concerns is a top concern for many companies.

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10 Tips for Troubleshooting Through Technology

While automated systems are changing every industry and profession and increasing efficiencies, law and the delivery of legal services will always necessitate a “human” component – it is highly unlikely that there will never not be a need for lawyers.

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Our 5 Favorite Resources for Practice Management

While automated systems are changing every industry and profession and increasing efficiencies, law and the delivery of legal services will always necessitate a “human” component – it is highly unlikely that there will never not be a need for lawyers. However, as systems become more sophisticated, there are innumerable ways that lawyers can take advantage of technology to save time and troubleshoot some common problems.

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Building a Better Online Bio

Many marketing dollars are spent by law firms with the same objective — getting potential clients to their websites. But once your target audience lands on your homepage, how do you convert your page visitors as clients? It may start with a great bio… 

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What’s Trending in Legal Technology

The growing transition to the cloud and mobile in the legal industry has coincided with an uptick in the number of virtual law firms worldwide. Fully virtual firms make it easy for attorneys on different coasts, or in different countries, to seamlessly team up on major cases and projects. This not only should help attorneys create a better work-life balance, but also allows firms to trim costs further. In turn, this provides virtual firms the option of cutting their fees, a potential competitive advantage in the marketplace

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